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PRIVACY & COOKIE POLICY

LITRA s.r.o. (member of Groupe Charles André – GCA)

Effective date: 15/12/2025

Our commitment to your privacy

Your privacy matters to us. We want you to clearly understand what personal data we collect, how we use it, and how we protect it. This Privacy & Cookie Policy explains how LITRA s.r.o. processes personal data when you visit our website or communicate with us.

We comply with the EU General Data Protection Regulation (GDPR) and Czech data protection laws when processing personal data. uoou.gov.cz

Who we are

LITRA s.r.o.
Registered office: [Insert]
IČ: 61539821 
DIČ: CZ61539821
Email: privacy@litra.gcatrans.com

We are part of Groupe Charles André (GCA), a group of companies that share standards for privacy and data protection.

What data we collect

We may collect:

a) Information you provide directly:

  • name, company name, email address, phone number

  • messages or information sent via forms or email

b) Technical data collected automatically:

  • IP address

  • browser type and device

  • date and time of visit

  • pages you visit and actions taken on the website

c) Cookies and similar technologies: see section 6.

We only collect data necessary for the purposes described here.

How and why we use your data

We use personal data for:

  • responding to your inquiries

  • fulfilling contractual obligations

  • improving website functionality and security

  • analytics and statistics

  • complying with legal obligations

When we rely on legal grounds to collect and use your personal data, it will be one of the following:

  • GDPR legitimate interest

  • performance of a contract

  • legal obligation

Who has access to your data

Your data may be accessed by:

  • authorized LITRA employees

  • service providers (e.g., hosting or analytics)

  • companies within Groupe Charles André (GCA) when needed for operations

All partners that process data on our behalf must protect it under GDPR-compliant arrangements. We do not sell or share your personal data with unrelated third parties.

Cookie Policy (how we use cookies)

Our website uses cookies and similar technologies to:

  • make the website work correctly

  • remember your preferences

  • analyse how the website is used

We may use:

  • Necessary cookies – required for site functionality

  • Analytical cookies – to understand how visitors use the site

  • Preference cookies – to store your choices

When you first visit the site, you will be asked to set your cookie preferences. You can change these settings at any time.

You can also block cookies in your browser settings, but this may affect site functionality.

How long we keep your data

We keep personal data only as long as needed for the purposes described:

  • contact form data: up to 24 months

  • technical logs: up to 12 months

  • contractual or legally required records: according to applicable retention laws

Your rights

Under GDPR, you have the right to:

  • access your personal data

  • request correction or deletion

  • restrict or object to processing

  • data portability

  • withdraw consent (where processing is based on consent)

  • lodge a complaint with a supervisory authority

Requests can be sent to privacy@litra.gcatrans.com

Changes to this policy

We may update this policy when practices change or new legal requirements apply. The current version will always be available on our website.

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